Shipping
Orders are processed in 24 hours.
Orders are shipped in 48 hours.
This allows us to provide you with a reliable tracking number. The tracking number will be sent to you by email.
Click on "track your order" in our main menu to keep track of your package.
Returns
- Returns up to 30 days after delivery.
- Customer service from mon-sat to answer all of your questions.
Not satisfied? Not a problem. If for any reason you are not satisfied with the product, we offer a 30-day return period after receiving the item.
You can request a refund by emailing us at support@vivid-melbourne.com.